1
Enquiry Arrives After Hours
A vendor or landlord submits a valuation request via Rightmove, Zoopla, or your website — at 11pm, on a weekend, or during a busy period.
2
AI Responds Instantly
The Instruction Engine sends a personalised WhatsApp reply within 90 seconds — referencing the property, the enquiry type, and the right next step.
3
Lead Is Qualified
A short conversational flow collects timeline, motivation, contact preference, and readiness to move — turning a raw enquiry into a qualified opportunity.
4
Team Receives a Priority Alert
Your branch receives a structured WhatsApp summary with the lead's details, qualification answers, and recommended action — before the morning meeting.
5
Appointment or Callback Is Booked
Where the lead is ready, a valuation or viewing slot is confirmed directly into the calendar. No manual follow-up required from your team.